PAYMENT AND ENERGY ASSISTANCE PROGRAMS
We are here to help! If you are struggling to pay your bill and need assistance please reach out to us. We can work with you to avoid an unexpected service interruption.
If you’re ever in a situation where you’re struggling to pay your bill, call us at 336-526-2690 as soon as you think you need help. We can work with you to avoid an unexpected service interruption.
If you agree to a payment arrangement for your past due account balance, we will waive the late payment fees provided that you abide by the terms of the payment arrangement. To take advantage of this opportunity, please contact us.
LOW INCOME ENERGY ASSISTANCE PROGRAM
The Low Income Energy Assistance Program (LIEAP) helps qualified homeowners and renters pay for heating costs.
The amount of help you may receive from HEAP is based on your household size, income, and energy costs. For more general information on the program visit their program page or your local Department of Social Services office.